Massage Envy Franchising, LLC Web site Privacy
Statement
This document was last updated on September 28, 2008.
1. Acknowledgment and acceptance of terms
Massage Envy Franchising, LLC is committed to protecting your
privacy. This Privacy Statement sets forth our current privacy
practices with regard to the information we collect when you or
your computer interact with our Web site. By accessing
MassageEnvy.com or MassageEnvyCareers.com, you acknowledge and
fully understand Massage Envy Franchising, LLC's Privacy Statement
and freely consent to the information collection and use practices
described in this Web site Privacy Statement.
2. Information We Collect and How We Use
It
Massage Envy Franchising, LLC collects certain information from and
about its users three ways: directly from our Web Server logs, the
user, and with Cookies.
a. Web Server Logs
When you visit our Web site, we may track information to
administer the site and analyze its usage. Examples of information
we may track include:
- Your Internet protocol address.
- The kind of browser or computer you use.
- Number of links you click within the site.
- City, state, or country from which you accessed the site.
- Date and time of your visit.
- Name of your Internet service provider.
- Web page you linked to our site from.
- Pages you viewed on the site.
b. Use of Cookies
Massage Envy Franchising, LLC may use cookies to personalize or
enhance your user experience. A cookie is a small text file
that is placed on your hard disk by a Web page server.
Cookies cannot be used to run programs or deliver viruses to your
computer. Cookies are uniquely assigned to you, and can only
be read by a Web Server in the domain that issued the cookie to
you.
One of the primary purposes of cookies is to provide a
convenience feature to save you time. For example, if you
personalize a web page, or navigate within a site, a cookie helps
the site to recall your specific information on subsequent
visits. Hence, this simplifies the process of delivering
relevant content and eases site navigation by providing and saving
your preferences and login information as well as providing
personalized functionality.
Massage Envy Franchising, LLC reserves the right to share
aggregated site statistics with partner companies, but does not
allow other companies to place cookies on our Web site unless there
is a temporary, overriding customer value (such as merging into
Massage Envy Franchising, LLC.com a site that relies on third-party
cookies).
You have the ability to accept or decline cookies. Most
Web browsers automatically accept cookies, but you can usually
modify your browser setting to decline cookies. If you reject
cookies by changing your browser settings then be aware that this
may disable some of the functionality on our Web site.
c. Personal Information Users
Visitors to our Web site can purchase gift cards, complete
surveys and apply for job opportunities. When you purchase or
apply, we will request some personal information such as name,
address, email, telephone number, and other relevant
information. If you are purchasing, we will request financial
information. Any financial information we collect is used
only to bill you for the services you purchased. If you
purchase by credit card, this information may be forwarded to your
credit card provider. For other types of activities, we will ask
for the relevant information. You may also be asked to disclose
personal information to us so that we can provide assistance and
information to you. For example, such data may be warranted in
order to provide online technical support and troubleshooting.
We will not disclose personally identifiable information we
collect from you to third parties without your permission except to
the extent necessary including:
- To fulfill your service requests for services.
- To protect ourselves from liability,
- To respond to legal process or comply with law, or
- In connection with a merger, acquisition, or liquidation of the
company.
3. Use of Tracking Pixels
MassageEnvy.com and MassageEnvyCareers.com Web pages may contain
electronic images known as tracking pixels that allow Massage Envy
Franchising, LLC to count users who have visited those pages and to
deliver co-branded services. Massage Envy Franchising, LLC
may include tracking pixels in promotional e-mail messages or
newsletters in order to determine whether messages have been opened
and acted upon.
Some of these tracking pixels may be placed by third party
service providers to help determine the effectiveness of our
advertising campaigns or email communications. These tracking
pixels may be used by these service providers to place a persistent
cookie on your computer. This allows the service provider to
recognize your computer each time you visit certain pages or emails
and compile anonymous information in relation to those page views,
which in turn enables us and our service providers to learn which
advertisements and emails bring you to our Web site and how you use
the site. Massage Envy Franchising, LLC prohibits tracking
pixels from being used to collect or access your personal
information.
4. Changes to this Statement
Massage Envy Franchising, LLC has the discretion to occasionally
update this privacy statement. When we do, we will also
revise the "updated" date at the top of this Privacy page. We
encourage you to periodically review this privacy statement to stay
informed about how we are helping to protect the personal
information we collect. Your continued use of the service
constitutes your agreement to this privacy statement and any
updates.
5. Contacting Us
If you have questions regarding our Privacy Statement, its
implementation, failure to adhere to this Privacy Statement and/or
our general practices, please contact us or send your comments
to:
Massage Envy Franchising, LLC
Attention: Privacy Statement Personnel
14350 N 87th St, Ste 200
Scottsdale, AZ 85260
Massage Envy Franchising, LLC will use commercially reasonable
efforts to promptly respond and resolve any problem or
question.