Your First Facial Session

At Massage Envy, we're committed to a stress-free experience, every time. This includes friendly staff, professional estheticians and a calm, inviting environment. Here's what else you can expect from your first session.

My First Facial EVER: What You Can Expect

by Massage Envy

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Murad Callout (Your First Facial)

Proudly offering Murad Healthy Skin Facials
Learn about types of facials


The Step-by-Step Guide


and Greet


Your Session


Your Facial


Your Wellness

Spa Etiquette Massage Envy

Meet and Greet

Once you arrive at Massage Envy, our front desk will greet you and ask you to fill out an Esthetic Wellness Chart and a quick survey. The Esthetic Wellness Chart is where you record any medical history pertaining to neck, head and face, and other physical or skin conditions we should be made aware of. Your esthetician will greet you and review the Esthetic Wellness Chart with you. They will inquire about the reason(s) you are coming for a facial, your current skin condition and any specific areas in which you would like addressed during your facial.

Arrive Early:

Arriving 15 minutes early gives you time to complete your paperwork, relax and unwind before your session begins.

Convenient locations nationwide.

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Facial Treatment Benefits

Starting Your Session

Your esthetician will then take you to a peaceful, spa-like treatment room where a comfortable table dressed with a warming blanket and clean sheets awaits. A small shelf for your personal belongings and a chair are also provided for your use. Your esthetician will leave the room and wait outside while you disrobe from the waist up. Once disrobed, you will lie on the table, under the top sheet, face up. Your esthetician will give you a few minutes for this process and will knock on the door to ask if you are ready before entering your room.

Sound Advice:

Sound Advice: Some people like to talk during a facial. Some prefer to relax without conversation. Do what feels best. We'll follow your lead.

Our estheticians are all licensed professionals.

Facial Tips

During Your Facial

Before beginning the session, your esthetician will perform a skin analysis on your face to determine which Healthy Skin facial is the most appropriate. Once the esthetician has finished the analysis, they will give you a brief overview of your skin condition and description of the facial they recommend. Each of Massage Envy's Healthy Skin facials includes cleansing, toning, mask, treatment, extractions and massage. Massage Envy exclusively uses professional Murad skincare products in all our facials.


If at any time you are uncomfortable during the facial or are having a reaction to one of the products being used, please communicate to your esthetician.

Convenient locations nationwide.

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Professional Esthetician

Ensuring Your Wellness

Once your facial session is completed, your esthetician will share recommended homecare product information with you. They will then leave the room so you may re-dress. Your esthetician will wait outside the room for you, and then take you back to the front area.

Our facial sessions are one hour in length. This time includes a 5 minute pre-interview, 50 minutes of hands-on time and 5 minutes at the end for you to re-dress.

If you have additional questions, one of our friendly front desk associates will be happy to answer them for you.

30-Day Cycle:

30-Day Cycle: Skin cells regenerate about every 30 days. Monthly Healthy Skin facials keep you in control for more youthful-looking skin

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Benefits of Facials

  • Moisturizes skin
  • Reverses visible signs of aging
  • Improves skin tone and texture
  • Alleviates redness and sensitivity
  • Reduces fine lines and wrinkles
  • Reduces blemishes and breakouts

Learn about all of the benefits of facials

Professional Estheticians

Professionally educated estheticians who meet all state and local licensing requirements

Highly trained in Murad skincare products