Your First Facial

We're committed to a relaxing, stress-free experience every time. This includes friendly staff, professional estheticians, and a calm, inviting environment. Here's what you can expect from your first visit.

  • 1. Meet & Greet

    Once you arrive at Massage Envy, you will be asked to fill out intake forms to provide us with any medical history specific to your neck, head, and face, and other physical or skin concerns we should know about.

  • 2. Starting Your Session

    Your esthetician will review your form, along with your reasons for visit, your current skin condition, and any specific areas in which you would like to address during your facial. Session time includes 10 minutes for consultation and dressing.

  • 3. Preparing for Your Facial

    You will be guided to a peaceful, private room for your session. Your esthetician will leave the room to allow you to disrobe from the waist up in private. Get comfortable on the table and pull the sheet over you. Your esthetician will knock on the door to ask if you are ready before entering.

  • 4. During Your Facial

    Your esthetician will perform a skin analysis on your face to determine how to customize your facial and what products are most appropriate. Once the esthetician has finished the analysis, they will give you a brief overview of your skin condition and description of the facial they recommend. Each facial includes: cleansing, toning, mask, treatment, and massage.

  • 5. After Your Facial

    Once your facial is complete, your esthetician wait outside the room so you may dress. When you’re ready, they will share recommended homecare product information with you, and return you to the front with a glass of water.

  • 6. Wrapping Up

    To show your esthetician how much you appreciate their service, you may want to leave gratuity. Information on the suggested gratuity range for your service is available at the front desk. We look forward to welcoming you for your first visit.

Come See Us

We look forward to seeing you! If you have any questions about facial etiquette, don’t hesitate to ask or give us a call.

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