Job Description
Guest Success Specialist - Elevate Your Career with Purpose and Stability! Step Into a High-Energy Sales Role with Unlimited Upside
Are you competitive, persuasive, and hungry for success?
At Massage Envy Delafield, our Guest Success Specialists don’t just greet clients — they drive results, close sales, and fuel business growth. This is your chance to turn your charisma and ambition into career advancement, recognition, and financial rewards.
Earnings & Benefits That Match Your Drive
- Competitive base pay + uncapped performance bonuses – the more you sell, the more you earn
- Clear sales targets with rewards for exceeding goals
- Dental, and vision plans
- Matching 401(k) to secure your financial future
- Paid time off so you can recharge and refocus
- 40% discount on retail products and 50% off massage/skincare services
- Employee Assistance Program for wellness support
- Flexible scheduling to help you perform at your best
Why Top Performers Choose Us
As a Guest Success Specialist, you’ll:
- Crush Membership & Sales Goals: Use consultative selling to identify client needs, overcome objections, and confidently close.
- Leverage Your Charisma: Build strong client connections that lead to long-term loyalty and recurring revenue.
- Own the Client Experience: From first impression to final sale, your energy drives success.
- Shine & Advance: Top performers are celebrated and fast-tracked into leadership roles.
Your Daily Impact
- Engage every client with confidence, warmth, and professionalism.
- Guide clients toward memberships, gift cards, and homecare products — and close the deal.
- Keep our clinic running smoothly with attention to detail and a winning attitude.
- Bring urgency, enthusiasm, and a results-first mindset to every shift.
What Sets You Apart
- Competitive Spirit: You thrive on achieving — and beating — goals.
- Persuasive Energy: Your communication inspires clients to act.
- Confidence Under Pressure: Rejection doesn’t slow you down — it motivates you.
- Leadership Potential: You see this role as your launchpad to greater opportunities.
Take Control of Your Success
This is your chance to combine your drive for results with your passion for wellness in a role where performance pays. If you’re ready to own the sales floor, elevate your career, and be rewarded for your impact, we want to meet you.
Apply today — and start turning ambition into achievement.
*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location
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Benefits you'll love
Serious self-care, from your hands to your head
If your body doesn't work, you can't work on bodies. And when massage is your calling, you don't want anything to put it on hold. A self-care program is available to help you keep your body working and mental wellness resources to help you keep your mind as strong as your hands.
Ongoing education to build your skills
As a massage therapist, your learning continues long after graduation day. Take advantage of a rotating library of free continuing education and training to satisfy your thirst for knowledge without wringing out your bank account.
More ways to keep bodies working
Your hands (and arms and elbows) are your most important tools, but they don't have to be the only tools in the treatment room. From new services like Total Body Stretch to exciting enhancements like Rapid Tension Relief and aromatherapy, you've got more ways than ever to keep bodies working.
Appreciation for everything you do
There is no Massage Envy without massage therapists. To celebrate all you do, the Massage Envy Therapist of the Year award program was created.