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Sales & Customer Service Associate

Waldorf

3031 Festival Way Waldorf, Maryland 20601 United States

Job Description

Are you a charismatic, results-driven individual who loves connecting with people and closing deals? Join our team at Massage Envy as a Sales Associate, where you’ll play a pivotal role in driving sales, creating memorable customer experiences, and achieving ambitious goals in a fast-paced, rewarding environment! 

As a Sales Associate, you’re the face of Massage Envy, using your skills to build relationships, promote our premium services, and convert inquiries into memberships and product sales. This is a high-energy sales position perfect for someone who thrives on competition, loves influencing others, and is motivated by hitting and exceeding targets.

If you’re outgoing, confident, and ready to take ownership of your success, we want you on our team! 

Key Responsibilities: 

  • Drive Sales Success: Actively promote and sell Massage Envy’s membership programs, retail products, and premium services to meet or exceed individual and location sales targets. 
  • Engage and Persuade: Greet every guest with enthusiasm, confidently communicate the value of our services, and make personalized recommendations to match clients with the right wellness solutions. 
  • Build Relationships: Create a welcoming, high-energy environment by connecting with clients, learning their needs, and using your influence to foster loyalty and repeat business. 
  • Close Deals: Skillfully handle inquiries, overcome objections, and convert leads into memberships and product sales with a confident, solution-oriented approach. 
  • Manage Sales Operations: Efficiently handle appointment scheduling, phone inquiries, and transactions while maintaining a clean and organized sales area. 
  • Compete and Win: Take ownership of your performance, track your progress against goals, and proactively suggest ideas to boost location sales and performance. 
  • Stay Productive: Maintain a time management plan to stay focused and maximize sales opportunities throughout the day. 
  • Uphold Our Brand: Embody Massage Envy’s Mission, Vision, and Values by delivering exceptional service and creating a positive, professional atmosphere. 
  • Team Collaboration: Support your team in achieving collective sales and operational goals while bringing energy and ideas to the table. 
  • Daily Excellence: Complete regular cleaning checklists to ensure a pristine sales environment. 

What We’re Looking For: 

  • A persuasive, outgoing personality who loves engaging with people and influencing decisions. 
  • A competitive, goal-oriented mindset with a proven ability to hit or exceed sales targets. 
  • Strong communication and relationship-building skills to connect with clients and close sales. 
  • Confidence in a fast-paced, dynamic environment where you can take initiative and drive results. 
  • Organizational skills to juggle multiple tasks while keeping sales at the forefront. 
  • Passion for wellness and a belief in the value of Massage Envy’s services. 
  • Ability to stand for extended periods and maintain a professional, energetic presence. 
  • Previous sales experience is a plus, but we’re looking for drive and personality above all! 

Why Join Us? 

  • Be part of a vibrant, supportive team where your energy and ideas make a difference. 
  • Opportunity to shine in a role that rewards persuasion, hustle, and results. 
  • Competitive compensation with performance-based incentives for top performers. 
  • Training and support to help you master our services and sales processes. 
  • A fun, fast-paced environment where you can grow your sales skills and career. 

Ready to Lead the Way in Sales? If you’re a confident, persuasive go-getter who’s ready to crush sales goals and create unforgettable customer experiences, apply now to join Massage Envy as a Sales Associate! Let’s win together. 


Apply now

Benefits you'll love

Serious self-care, from your hands to your head

If your body doesn't work, you can't work on bodies. And when massage is your calling, you don't want anything to put it on hold. A self-care program is available to help you keep your body working and mental wellness resources to help you keep your mind as strong as your hands.

Ongoing education to build your skills

As a massage therapist, your learning continues long after graduation day. Take advantage of a rotating library of free continuing education and training to satisfy your thirst for knowledge without wringing out your bank account.

More ways to keep bodies working

Your hands (and arms and elbows) are your most important tools, but they don't have to be the only tools in the treatment room. From new services like Total Body Stretch to exciting enhancements like Rapid Tension Relief and aromatherapy, you've got more ways than ever to keep bodies working.

Appreciation for everything you do

There is no Massage Envy without massage therapists. To celebrate all you do, the Massage Envy Therapist of the Year award program was created.