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Massage Envy is a nationwide wellness franchise providing massage and skin care services. We believe that regular massages and facials are an integral part of total body wellness.

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About Massage Envy

From day one in 2002, the Massage Envy brand was built on the foundation of helping people feel their best. But Massage Envy is not defined by its position as a category leader, rather by the lives changed by the work of therapists and estheticians across the country. Massage Envy has made therapeutic massage services and skin care solutions accessible to a network of more than 1.5 million members in franchised locations across the United States. And it’s all because of a belief that massage and skin care aren’t a luxury; they’re body maintenance, pure and simple — part of your total body care routine. Regular massage and facial care go a long way toward helping members and guests of Massage Envy franchised locations take care of themselves and do more — do more of what matters to them, what makes them happy, what makes them feel healthy and supports a more well-balanced lifestyle.

By the numbers

  • 2002 – The first Massage Envy opened and launched accessible massage and skin care
  • 35,000 – Massage therapists and estheticians employed in nationwide franchised locations, making Massage Envy, collectively, the single largest employer in the country
  • Over 1.65 million – Members across the United States
  • 49 States that Massage Envy franchised locations call home
  • More than 100 million –services performed
  • 1,150 – number of nationwide franchised locations
"It’s the Massage Envy belief that we only get to these numbers by building from a culture of care rooted in a set of simple, but powerful guiding principles."


We help people feel their best. 


Total body care at Massage Envy is an integral part of everyone’s well-being journey. 


The set of guiding principles for every individual across the Massage Envy organization. These aren’t just words on a piece of paper. These are the building blocks of our culture, because we're grateful for the opportunity to help others. We approach our work with positivity and empathy for every member and guest that walks through the door and, just as importantly, for one another. And we strive to earn and to keep the trust of those we serve by delivering exceptional and memorable service.

  • Optimism – We approach our work with a spirit of positivity
  • Gratitude – We show gratitude for the opportunity to help others and for the trust it requires
  • Excellence – We recognize those who live our values and improve non-stop.
  • Consistency – We earn trust by delivering exceptional service at every moment
  • Empathy – We seek to understand the needs of others and accept and celebrate individuality
"At Massage Envy, we're here for you every day of the week, morning and night, across the entire country. We start and end each day with the belief in mind to help people feel their best, and we consider our passion — to help you take care of you — a job no one else can do."


Meet the Massage Envy Leadership team.

Beth COO


Beth Stiller was promoted to CEO of Massage Envy on November 25, 2019.  She is the first female leader of the brand, the largest provider of therapeutic massage and skin care services in the U.S. collectively across its nearly 1,200 franchise locations in 49 states.

Beth has more than 20 years of global and domestic experience in retail, branding, merchandising and management.  She is a driver of retail and product innovation with a proven track record of achieving results through motivating teams and influencing positive change.  She joined Massage Envy in 2016 as Chief Commercial Officer.  In this previous role, she was deeply involved in all facets of commercial and operational strategies and the development and deployment of services, products and programs to the Massage Envy franchise network. 

Prior to relocating to Arizona to join Massage Envy, Beth spent 6 years at Walgreens where she most recently held the role of Group Vice President responsible for Global Sourcing and Retailer Brands.  Born and raised in Canada, Beth moved to New York to join the team at Duane Reade to help with the reinvention of the brand and store experience prior to its sale to Walgreens. 

Beth started her career in Canada where she held various merchandising and private brand positions at two of the country’s largest and most respected retail brands, Shoppers Drug Mart and Loblaws.  She graduated with a business administration degree from the Richard Ivey School of Business at the University of Western Ontario. 

Beth is an avid golfer and skier and lives in Scottsdale, Arizona with her husband Daniel and their two boys.

Paul CFO


Paul Malek has been the Chief Financial Officer (CFO) for Massage Envy Franchising (MEF) since February 2017.  He is responsible for managing all aspects of MEF’s financial planning and execution.  Paul’s financial vision for MEF is to maintain its industry leadership through innovation and profitability growth.  In addition to managing MEF’s financials, Paul also oversees People Operations, ensuring MEF employees and staff thrive in a culture that is reflective of company values.  As an experienced CFO with a demonstrated history of working with multi-site businesses in various service industries including hospitality, education, health and wellness, Paul draws on extensive experience from successful financial positions at Arthur Andersen, LLC, Pricewaterhouse Coopers, Troon Golf, and most recently prior to joining Massage Envy, the CFO of Cadence Education, Inc.  Paul holds a Bachelor of Science in Business Administration, including a triple major in Accounting, Finance and Business Economics, from the University of Arizona.

Kathy CMO


As the Massage Envy Chief Brand & Innovation Officer, Kathy Collins is an impact-driven advertising and marketing leader with a proven track record for big thinking that makes a big impact. Kathy, a 12-year franchise marketing veteran for H&R Block, looks to find compelling, unique and meaningful ways to drive growth and create deeper emotional connections with customers. Kathy also served as VP of Marketing, Advertising and Brand at Lee Jeans successfully elevating an iconic brand and revitalizing it for a modern consumer. She is committed to developing new ways to share the Massage Envy story to continuously strengthen the brand.

Kristin Lawyer


Kristin Paiva is Massage Envy’s General Counsel and leads the legal team while overseeing legal and risk management concerns as well as franchisee compliance for Massage Envy’s franchise network. Kristin’s background includes over 10 years in private practice litigating disputes on behalf of a wide variety of national, regional, and local clients in both federal and state courts, as well as in arbitration and mediation. Kristin embraces the vision of a highly-collaborative, growth-orientated team environment. She highly values workplace empathy, integrity, and teamwork in a culture of compliance and dedication. She thrives in the company’s vibrant culture and remains laser-focused on the removal of legal barriers that might impede Massage Envy’s advancement as an industry leader.

Ken Dewitt
Ken DeWitt

Chief Information Officer

Ken DeWitt joined Massage Envy as chief information officer in January 2020.  Ken has more than two decades of senior executive experience leading information technology departments for industry-leading organizations.  This includes recent experience as the chief information officer for TruGreen, the largest lawn care services company in the U.S, and other roles as the Vice President of Information Technology for ServiceMaster, the Vice President and Chief Information Officer for United Rentals, Inc. the largest equipment rental company in the world, Senior Vice President - Chief Information Officer for Brand Technology Services LLC (a DSW company), as well as Vice President of Management Information Systems for Saks Fifth Avenue.

Additionally, over the course of his career, Ken has held a variety of IT positions that have provided deep experience in technology development, integration & delivery, and digital transformation across a variety of business sectors.

Ken is a native of Rosendale, New York in the Catskills.  He and his wife, Evelyn, have three daughters and 4 grandchildren.


Book a massage or facial service at one of our many locations and start your path to total body wellness.