Below are the brand standards, which Massage Envy franchised locations are required to follow to help protect the wellbeing of every member, guest, and employee.
- All Massage Envy franchised locations are required to ensure their employees have completed training in infection control & prevention
- All Massage Envy franchised locations are required to ensure their service providers wear face coverings while performing all services
Between every session and service, Massage Envy franchised locations are required to:
- Remove & replace all sheets. Clean replacements are stored in closed cabinetry.
- Disinfect all surfaces that may have been touched or handled during the service with products registered by the U.S. Environmental Protection Agency for Use Against Emerging Enveloped Viral Pathogens.
- All equipment and tools that may have been used in the service are disinfected per the manufacturer’s instructions.
Massage Envy franchised locations must also:
- Require all employees to practice good hand hygiene, including regularly washing their hands with warm water for at least 20 seconds, including before and after touching members or guests.
- Ensure that 60% alcohol-based hand sanitizer is available in all treatment rooms and other key locations for use by all employees, members or guests.
- Change air pads and filters regularly according to manufacturer’s directions.
Closely monitor the CDC’s designated safety watch and warning levels and implement additional measures as appropriate.